Welcome to the Mistcooling Refund Center! If you want to learn about refunds, request a refund, or check on the status of a refund, this is the page for you!
I am requesting a refund
- If an item was lost or damaged in shipping: CLICK HERE.
- If a product needs to be returned because the wrong part was ordered or you no longer want/need it: CLICK HERE.
- If a product is malfunctioning: CLICK HERE.
Check the status of a promised/approved refund. Please fill out the form below only if...
- You are checking on the refund status for a return that was already processed, or a lost/damaged item that we have already helped with.
- You are tax-exempt and need your taxes refunded (Click Here to learn more about tax exemption).
- You are checking on the refund status for a credit card authentication test charge
- You are a dealer and didn't receive your discount
- You received a refund but the amount was incorrect